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2. About this Policy
This Policy sets out the essential details relating to your personal data relationship to ENVOY Limited and subsidiaries. The Policy applies to all ENVOY Services and any associated services (referred to as the ‘ENVOY Services’). The terms governing your use of the ENVOY Services are defined in our Terms and Conditions of Use (the “Terms and Conditions of Use”).
From time to time, we may develop new or offer additional services. If the introduction of these new or additional services results in any change to the way we collect or process your personal data we will provide you with more information and additional terms or policies. Unless stated otherwise when we introduce these new or additional services, they will be subject to this Policy.
The aim of this Policy is to:
We hope this helps you to understand our privacy commitments to you. For more information contact us on:
We will respond to your request within a reasonable period of time upon verification of your identity where required. If you are unhappy with the way we are using your personal data you can also contact and are free to lodge a complaint with the United Kingdom & Northern Ireland Data Protection Authority or your local Data Protection Authority.
3. How do we collect your personal data?
We collect your personal data in the following ways:
We use anonymized and aggregated information for purposes that include testing our IT systems, research, data analysis, creating marketing and promotion models, improving the ENVOY Services, and developing new features and functionality within the ENVOY Services.
4. Sharing your personal data
We have set out the categories of recipients of the personal data collected or generated through your use of the ENVOY Services.
We rely on legitimate interest as our legal reasoning for sharing this data, aside from legal requirements like regulatory institutions or tax authorities.
5. Data retention and deletion
We keep your personal data only as long as necessary to provide you with the ENVOY Services and for legitimate and essential business purposes, such as maintaining the performance of the ENVOY Services, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes.
6. Cross Border Transfer
Personal data collected within the European Union and Switzerland may, for example, be transferred to and processed by third parties located in a country outside of the European Union and Switzerland. In such instances ENVOY shall ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organizational measures are in place such as the Standard Contractual Clauses approved by the EU Commission.
We may display advertisements from third parties and other content that links to third-party websites. We cannot control or be held responsible for third parties’ privacy practices and content. If you click on a third-party advertisement or link, please understand that you are leaving the ENVOY Service and any personal data you provide will not be covered by this Policy. Please read their privacy policies to find out how they collect and process your personal data.
8. Keeping your personal data safe
We are committed to protecting our users’ personal data. We implement appropriate technical and organizational measures to help protect the security of your personal data; however, please note that no system is ever completely secure. We have implemented various policies including anonymization, pseudonymization, encryption, access, and retention policies to guard against unauthorized access, unauthorized alterations or deletion, as well as unnecessary retention of personal data in our systems.
Your password protects your ENVOY user account, so we encourage you to use a unique and strong password, limit access to your computer and browser, and log out after having used the ENVOY Service.
We may occasionally make changes to this Policy. When we make material changes to this Policy, we’ll provide you with prominent notice as appropriate under the circumstances, we may notify you in advance. Please, therefore, make sure you read any such notice carefully.
11. Additional Disclosures
California Consumer Privacy Act (“CCPA”)
If you are a California resident, the processing of certain personal data about you may be subject to the California Consumer Privacy Act (“CCPA”) and other applicable California state privacy laws.
Lei Geral de Proteção de Dados (“LGPD”)
Lei Geral de Proteção de Dados (“LGPD”) is a new data privacy law that went into effect on September 18th, 2020. If you are a data subject located within Brazil, LGPD may apply to you.